Contact us at:support@tailorgeorge.fr
English UKBy this declaration, you agree that TailorGeorge may collect, process and use the personal information referred to below for the purposes indicated here. You have the possibility to withdraw this agreement at any time, with immediate but not retroactive effect.
Any processing of personal information communicated to TailorGeorge or otherwise collected by TailorGeorge is carried out under the responsibility of lib & stael located at 31 avenue de Ségur, 75007 Paris, France.
The customer information collected by TailorGeorge is intended to personalize and continuously improve your shopping experience on www.tailorgeorge.co.uk
Personal data is used solely for the purpose of enabling TailorGeorge to provide a complete and efficient service to its customers:
- process orders
- deliver the products
- make payments
- ensure information and promotion operations
- provide personalised advice
This information is also used to improve our structures, to prevent or detect fraud or abuse on our website and to enable third parties to provide technical, logistical or other functions on our behalf.
However, some information is required in order for TailorGeorge to be able to offer you its services; the related fields are clearly identified on the information collection form on the website www.tailorgeorge.co.uk.
All information communicated by the customer via the website or through other means is collected and recorded. If the customer may choose not to provide certain information, this decision may nevertheless deprive him of many of the services and features offered by TailorGeorge.
Information is provided:
- when placing an order.
- participation in a competition or questionnaire.
- when contacting Customer Service.
This information includes: the name, address and telephone number of the customer, the names, addresses and telephone numbers of the recipients of the products purchased, the persons that the customers mention in their contact details www.tailorgeorge.co.uk, the e-mails exchanged with TailorGeorge
As soon as you access the www.tailorgeorge.co.uk , website, your browser provides TailorGeorge with certain information ("cookies"). This purely technical information is intended to ensure the security of online commerce and is absurdly essential for the proper processing of an order.
Also the company TailorGeorge regrets not being able to take care of orders from Internet users who use software to delete "cookies".
Some examples collected and analyzed: the Internet Protocol (IP) address that connects any computer to the Internet, e-mail read receipt confirmations, connection data, e-mail addresses, your password, information about your computer and your connection, your order history, sometimes combined with information from other customers in anonymous form to create features such as "Our Best Sellers", the complete URL path to, via and from the website www.tailorgeorge.co.uk, including date and time, cookie numbers and products that you viewed or searched.
Some examples of information received from other sources include: up-to-date information on the ordering and delivery addresses of carriers and other third parties used to update databases, to optimize the execution of future orders and to ensure that they can reach customers; information on accounts and purchasing and payment behaviour; and information from commercial information agencies used to prevent or detect fraud.
Cookies" are alphanumeric identifiers that TailorGeorge transfers to the customer's hard drive via its Internet browser. They allow TailorGeorge to recognize the customer's Internet browser and offer services such as archiving, between two visits, the products they have put in their shopping cart.
Customer information is an important part of TailorGeorge's business. This information is only shared with third parties in the following cases:
Order processing, product shipping, postal or electronic mail, marketing services, credit card payment processing and customer service. These service providers have access to the personal information necessary for the performance of their services and are not allowed to use it for any other purpose. In addition, they are required to process this information in accordance with this policy and in accordance with French law (in particular the Computer and Freedom Law on the one hand and Confidence in the Digital Economy on the other hand).
In transactions such as the sale of the company in whole or in part, the creation of new activities or the sale or licensing of these, customer information is generally part of the transferred assets. In such cases, these guarantees remain enforceable.
The content of customer accounts and any other personal information is disclosed if required by law or if such disclosure is necessary to enforce or enforce our Terms and Conditions of Sale or any other agreement, or to protect the rights of TailorGeorge or third parties. This includes, in particular, the possibility of exchanging information with other companies or organisations for the purpose of fraud protection and credit risk reduction. This does not, of course, authorize the sale, rental, sharing or other disclosure of personal information that identifies customers for commercial purposes that is inconsistent with the commitments set out in this policy.
In all other cases, you would be informed if your information was transmitted to a third party and you would have the opportunity to give your consent. If we transfer personal information to countries outside the European Economic Area (E.E.E.) for the purpose of sharing such information as described above, we will ensure that such information is transferred in accordance with this policy and in accordance with French personal data laws.
In order to ensure the security of payments, the website www.tailorgeorge.co.uk uses the Stripe payment service. This service integrates the SSL security standard. Confidential data (16-digit credit card number, expiry date and cryptograms) are transmitted encrypted (coded) on the Stripe server and are not transmitted on our server.
Physical, electronic and procedural security measures are in place for the collection, conversation and communication of customers' personal information.
Security procedures may require TailorGeorge to ask anyone to provide proof of their identity before receiving their personal data.
In accordance with the law n°78-17 of 6 January 1978 relating to data processing, files and freedoms, any interested person has the right to access, modify, rectify and delete information concerning him/her. This right can be exercised at any time on the site.
For any questions regarding the protection of information by TailorGeorge, please do not hesitate to contact Customer Support. TailorGeorge's business is constantly evolving and this Privacy Policy and the Terms and Conditions may change. The TailorGeorge team will endeavour to keep customers informed of developments regarding the processing of personal data.
